aice67 Frequently Asked Questions
From opening an account to depositing via bKash, claiming bonuses and responsible gaming — all your questions answered in one place.
aice67 is a safe and trusted online gaming platform for players in Bangladesh. New members often have many questions — how to open an account, how to deposit via bKash or Nagad, how bonuses work, and how to bet on BPL matches. The FAQ sections below are organised to clear up all your doubts. If you still have questions, our 24/7 support team is always ready to help.
Account and Registration
To open an account at aice67 you need an active mobile number and a strong password. Enter your name, email address and mobile number in the registration form. You must be at least 21 years old. Once you fill in the details your account will be activated and you can start playing right away.
No, under aice67 rules each person may keep only one account. Creating multiple accounts is considered fraudulent activity and can result in bonus cancellation as well as account suspension. This policy is strictly enforced to ensure a fair playing environment.
Click the "Forgot Password" option on the login page and enter your registered mobile number or email. A verification code will be sent to you. Enter the code and set a new password. If you have trouble, contact the aice67 support team via live chat.
Yes, as part of operating a secure platform aice67 may verify your identity in certain cases — particularly at the time of large withdrawals. In general you can get started with just your name and mobile number. The verification process is quick and all information is kept secure.
First make sure your internet connection is working and that you are entering the correct login details. Clear your cache and cookies and try again. If the problem persists, go to the aice67 Login page or contact the support team via 24/7 live chat.
Deposits and Withdrawals
Deposits via bKash are nearly instant — your aice67 account balance is usually updated within a few minutes. The minimum deposit amount is ৳100. Deposits via Nagad and Rocket are processed just as quickly.
You can deposit money at aice67 using four payment methods: bKash, Nagad, Rocket and bank transfer. The minimum deposit is ৳100 for all methods and there are no extra fees. Mobile banking methods are the fastest.
The minimum withdrawal amount from aice67 is ৳1,000. Withdrawal requests are generally processed within 30 minutes to 3 hours. Withdrawals via bKash and Nagad are the fastest. Bank transfers may take a little longer.
aice67 does not charge any fees of its own for deposits or withdrawals. However, your mobile banking provider (bKash, Nagad, Rocket) or bank may apply their own charges — please check your payment provider's terms for details.
A withdrawal can sometimes be delayed if account verification is required or if the wagering conditions on an active bonus have not been met. Make sure your profile has the correct payment details. If you have a problem, contact us via 24/7 live chat and our team will resolve it promptly.
Games and How to Play
aice67 offers betting on BPL and all major cricket tournaments. Go to the cricket section and choose your preferred match from the list of upcoming fixtures. You will find a range of markets including match winner, top batsman and total runs. Check the odds and potential winnings carefully before placing a bet.
aice67 offers slot games from leading developers including Pragmatic Play, PG Soft and JILI. You can play popular titles such as Gates of Olympus, Sweet Bonanza, Fortune Tiger, Fortune Gems and Super Ace. Choose from a wide variety of themes and features to find your favourite.
RTP (Return to Player) is the theoretical average percentage of total bets that a game returns as winnings over the long term. It is not a guarantee — each round is independently controlled by a random number generator (RNG). Games with a higher RTP have a greater chance of returning more over the long term, but in the short term results can go in any direction.
Yes, aice67 is fully mobile-friendly. You can use the site with full functionality from a smartphone or tablet browser without downloading a separate app. Slots, live casino and cricket betting all work smoothly on both Android and iOS devices.
aice67's live casino features live dealer baccarat, roulette, blackjack and Sic Bo from Evolution Gaming and Ezugi. Playing in real time with a real dealer makes the experience even more exciting. JILI's Boom Legend and Teen Patti series are also very popular.
At aice67 the outcome of every game is determined by verified random number generator (RNG) technology. Games from top developers are tested by independent third parties. We believe in fair play and completely reject any form of manipulation.
Bonuses and Promotions
After opening a new account you will receive a 100% bonus on your first deposit up to ৳20,000. Example: deposit ৳1,000 and your total balance will be ৳2,000. The bonus will be added to your account automatically. No promo code is required.
The wagering requirement for the aice67 welcome bonus is 25 times (25x). This means you must wager an amount equal to 25 times the bonus before you can withdraw from the bonus balance. Withdrawing before the conditions are met may result in the bonus being cancelled.
The aice67 VIP program has four tiers: Bronze, Silver, Gold and Platinum. You can move up to higher tiers through regular play. Cashback is available up to 0.4% per week at Bronze, 0.8% at Silver, 1.1% at Gold and up to 1.5% cashback at Platinum.
Yes, aice67 regularly offers various reload bonuses and seasonal promotions for members — especially during BPL, IPL and T20 World Cup seasons. Check the promotions page or ask the support team to find out about current offers.
Bonus balance can be used on most games including slots, live casino and sports betting. However, certain games may contribute less towards bonus wagering. Please check the terms and conditions page for full details.
Security and Responsible Gaming
aice67 uses SSL encryption technology to keep all data secure. Your personal information, payment details and gaming history are covered by strict security protocols. Information is never sold or shared with third parties. For more details please see the privacy policy.
The minimum age to play at aice67 is 21 years. This is an important part of the responsible gaming policy. Accounts belonging to underage users will be closed immediately and any winnings will be forfeited. Parents and guardians are asked to remain vigilant.
Yes, aice67 offers a self-exclusion feature. You can temporarily close your account for a set period of time. Let the support team know and they will assist you. To learn more about responsible gaming, visit the responsible gaming page.
Some warning signs are: betting beyond your means, a tendency to keep playing to recover losses, neglecting family and work, and feeling restless when not playing. If you feel this way, take a break and seek professional help if needed. aice67 places the highest importance on responsible gaming.
The aice67 support team is active 24/7. You can get an immediate resolution to any issue in Bengali via live chat. You can also reach us by email: [email protected] — our team will respond as quickly as possible.
Still have questions?
Our expert support team is always ready to help in Bengali. Contact us via live chat or email — active 24/7.